The OneDesk Blog
Catch up on new features, tips on how to use OneDesk, and much more.
OneDesk Sponsors Toronto Product Management Association
OneDesk Sponsors Toronto Product Management Association We are happy to announce that OneDesk is now a proud sponsor of the Toronto Product Management Association (TPMA). We at OneDesk are dedicated
Product owner: What does it take?
Demystifying the role of the product owner in your organization What does a product owner actually do? Is this key role well-defined in your organization? For many teams, the actual
Project estimation: Better from the bottom-up
A good project estimation process is the basis of successful project planning. However, project estimation is not always an easy process. High-level project estimations are often laid out before activity-level
Multichannel customer service: A happy ending
The importance of multichannel customer engagement The social web has rapidly become the preferred channel to engage with customers. As a result, it has become a top priority for many
Worklog management simplified
If you’ve recently taken a look inside our application, you probably noticed that we have added many new features, as well as made some changes to existing features. Our mission
Data-driven product development: OneDesk
Product-focused, data-driven In last week’s Webinar, I provided a high level overview of OneDesk and some of the ways that it can help product professionals , listen and engage with
New Webinar Topic: Turning Customer Feedback into Product Gold
New webinar topic: Turning Customer Feedback into Product Gold The ability to drive innovation throughout your organization and outperform your competitors depends on two things: Having an effective method of
Ideation Methods: Seamless Integration of Ideas in Product Process
From ideation methods to execution strategies OneDesk is a platform for product development, foregrounding the importance of customer feedback within ideation process and removing barriers to let information move seamlessly
Pragmatic Marketing Goes Social: Distinctive Competence
Pragmatic Marketing Goes Social – Episode 3 – Distinctive Competence Before the spring break we got a pretty good head of steam on our Pragmatic Marketing Framework Goes Social series.
PLM blog reviews OneDesk
OneDesk featured on Clarity on PLM Jim Brown is the president of Tech-Clarity. Jim is a seasoned expert and analyst in software solutions for manufacturers with a strong focus on