The OneDesk Blog

 

Catch up on new features, tips on how to use OneDesk, and much more.

innovation tools

Guest post on Innovation Tools

I recently wrote an article for Innovation Tools, a comprehensive site that provides a collection of resources on the topic of innovation. The article explores the role of social technologies

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Collaborative management tips from OneDesk

What is collaborative management? Collaborative management is a management technique that promotes a sense of teamwork and unity between managers and other team members. The idea behind collaborative management style

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enterprise 2.0

Enterprise 2.0: What lies ahead?

Enterprise 2.0 trends: Going forward It has been has been a very tumultuous year in business and the software industry, filled with new theories and insights, especially in the area

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Collaboration suite: Connects every role

What is a collaboration suite? While there is no specific set of capabilities that a collaboration suite should have, all collaboration suites must have the following characteristic: A collaboration suite

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co-creation crowdsourcing

Product creation: Involving your customers

Emerging trends in product development: co-creation and crowdsourcing Julie Wittes Schlack, SVP of innovation and design at Communispace, recently wrote a great article that explores the ways that organizations are

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collaboration

Experience co-creation: Engagement

What is experience co-creation? Francis Gouillart, president of the president of the Experience Co-Creation Partnership, defines Experience co-creation (ECC) is a fresh perspective on value creation. It requires organizations to

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