The OneDesk Blog
Catch up on new features, tips on how to use OneDesk, and much more.
Project management for a web-design firm, the ins and outs
Project management for a web-design firm, the ins and outs Most companies understand the need of having a website. In this day and age, web design is an indispensable aspect
The Helpdesk for a web-design firm, the ins and outs
Updated: 19/12/2019 The Helpdesk for a web-design firm, the ins and outs You run a small web-design business, like a ten or twelve person small web-design business. Business is booming,
Connect your Google contacts to your Helpdesk
Connect your Google contacts to your Helpdesk This small guide is meant to help you connect your Google contacts to your helpdesk solution in a quick and easy fashion. Pre-requisites
Connect a helpdesk to your mailchimp list
Connect a helpdesk to your mailchimp list This guide will help you connect a helpdesk to your mailchimp account. Follow these steps to integrate OneDesk to Mailchimp and make your
All about Project Risk Management
All about Project Risk Management What is risk management for project management: It’s impossible to know everything—a fact that applies to life, as well as to project management. When taking
Let us help you connect a helpdesk to your Office 365
Let us help you connect a helpdesk to your Office 365 This guide will help you connect a helpdesk to your Office 365 by integrating OneDesk to your standard Office
The importance of Brand Management for products
The importance of Brand Management for products Branding is everything: In today’s world, a brand is everything. A successful branding results in recognition, desire, trust, customer loyalty and ultimately, adds
Connect Live Chat to your helpdesk with OneDesk
Connect Live Chat to your helpdesk with OneDesk This guide is meant to help you connect live chat to your helpdesk solution and grant you an instant ability to handle
On-premise vs Cloud based helpdesk: The Pros & Cons
On-premise vs Cloud based helpdesk: The Pros & Cons The meanings of the terms “on-premise” and “cloud-based” mean pretty much what they appear to mean. There are two ways you
Pushing Invoices and bills with Harvest from OneDesk
Pushing Invoices and bills with Harvest from OneDesk This guide is meant to help you connect Harvest to OneDesk to push invoices or bills using Harvest from your OneDesk helpdesk