The OneDesk Blog
Catch up on new features, tips on how to use OneDesk, and much more.

B2B Social Media, 5 good reasons why you should get on that
B2B Social Media, 5 good reasons why you should get on that Social media is everywhere. It’s now surprising to see a company is not listed on any of the

OneDesk Feature Spotlight Series : The Task Timer
Feature Spotlight : The Task Timer The OneDesk application has a lot of features, a lot. A few can quickly become indispensable tools for some and for others, not so much.

A helpdesk platform integrated with TFS / VSO
A helpdesk platform integrated with TFS / VSO We at OneDesk offer an all-in-one cloud based application that handles project management, product management and helpdesk or customer feedback. This application

A few ways how to better capture and retain leads
A few ways how to better capture and retain leads Anyone in marketing or sales knows this: Leads are the key. It’s in the amount you have, the amount you

Outgrowing Trello – 4 Reasons you should consider moving on
Outgrowing Trello – 4 Reasons you should consider moving on So you’ve been using Trello for a long time now. You’ve carded your way through tasks, issues and projects and your

Why you should look for platforms with a Mobile Application
Why you should look for platforms with a Mobile Application In this day and age, a business needs to run with the times. And the times are fast. This means

When Helpdesk meets Project Management
When Helpdesk meets Project Management Project management and Helpdesk services, two key components of any business, rarely interact as many times as they should. It’s more often than not left

5 Easy Hacks to a Good Product Presentation
5 Easy Hacks to a Good Product Presentation In 2016 a product manager’s job is increasingly demanding, as rapid technological advances mean new product roll-outs and updates are more frequent

Timelines – 3 ways how they can increase business productivity
3 ways project timelines can increase business productivity Team projects are a great concept. Pool your colleagues’ diverse talents and skill sets, increase productivity and learn from some valuable skills

Customer Service – 3 simple rules to fulfill your obligations
Customer service – 3 simple rules to fulfil your obligations Product planning and implementation can be a haze of deadlines, bottom lines and targets. It’s often too easy to lose