Microsoft Teams Integration with OneDesk

OneDesk provides Helpdesk and Project Management software integrated with Microsoft Teams.

Connect Microsoft Teams to your OneDesk

Link your existing MS Teams account to your OneDesk. Connect OneDesk’s helpdesk and project management software to your Microsoft Teams account to make it easy to log new tickets, stay updated, and connect your communication channels. 

What does the Microsoft Teams Integration let you do?

The OneDesk integration with MS Teams allows you to create tickets, stay notified, and update tickets without leaving Teams. 

  1. You can create OneDesk tickets from within a Teams channel
  2. Create an automation rule to sync updates made in OneDesk to the Teams channels.
  3. Create an automation rule to push tickets created in OneDesk to Teams. 
  4. Update details or send replies from Teams
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